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Communication Essentials


2 - 4 hours

Communication Essentials


Professional success depends on much more than technical excellence. The ability to clearly and effectively communicate is essential to career development –and it’s a skill that most people are not taught.

Whether negotiating, influencing, handling conflict or managing staff, the ability to communicate effectively is a significant differentiator in your success.


  • Understanding the 2-way communication process

  • Exploring psychological biases which impede communication

  • Understanding different questioning techniques and their uses

  • Exploring barriers to effective listening and how to break them down

Key Outcomes

This program will:

  • raise your awareness of effective communication requirements

  • develop your ability to ask the right question at the right time

  • build your skills as a deep listener to improve your effectiveness

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